PC Version 2.4.0 crash on launch

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Jellybeanz

Registered:1569322887
Posts: 5

Posted 1569323505	Reply with quote #1

Hello, I'm trying to get version 2.4.0 (pc) running as a server for use with ipad and laptop clients. Unfortunately when I run Artemis on my laptop (either as admin or user) I get a black game window then it just closes. Has anyone experienced this and have you been able to successfully run the game? Thanks

Mike Substelny

Administrator
Registered:1375273622
Posts: 2,402

Posted 1569419690	Reply with quote #2

No, I have not seen this before. This message doesn't have enough information for me to figure out your problem. Perhaps someone smarter could help. __________________ "The Admiralty had demanded six ships; the economists offered four; and we finally compromised on eight." - Winston Churchill

Darrin

Registered:1518310287
Posts: 164

Posted 1569497019	Reply with quote #3

Can you give us some more information on the laptop? More specifically: CPU? Graphics Card? RAM? Operating System? DirectX version?

Jellybeanz

Registered:1569322887
Posts: 5

Posted 1569499748	Reply with quote #4

I've actually tried it on 3 different laptops with the same results. The first laptop I tried is as follows: Intel i5 - 5200U GeForce 840M 2Gb VRAM 8Gb DDR3 Win 10 Dx 12

Mike Substelny

Administrator
Registered:1375273622
Posts: 2,402

Posted 1569502998	Reply with quote #5

It vaguely sounds like you have an incomplete copy of Artemis . . . as if some critical file is missing. I no longer believe this is a hardware issue. I suggest you try a clean download and install. __________________ "The Admiralty had demanded six ships; the economists offered four; and we finally compromised on eight." - Winston Churchill

Jellybeanz

Registered:1569322887
Posts: 5

Posted 1569504330	Reply with quote #6

Thanks Mike, I'll give that a go this evening and see how it goes.

Jellybeanz

Registered:1569322887
Posts: 5

Posted 1569682021	Reply with quote #7

Unfortunately that still hasn't worked. A little more information though, I purchased version 1.65 a few years ago and that works fine, it however stops launching when I apply the 2.4.0 update. Many thanks Clare

Jellybeanz

Registered:1569322887
Posts: 5

Posted 1569693578	Reply with quote #8

Ok I think I've figured this out, there is no upgrade path from 1.x to 2.x, so although it appears to have been a success it hasn't been. The way forward is to just buy it again..

DupeOfURL

Registered:1378087920
Posts: 303

Posted 1571182211	Reply with quote #9

Yes. The 1.x to 2.x upgrade expired LONG ago. BUT, by buying {again!} you'll get the v 2.0 installer and THAT can be upgraded to v 2.4.0 to work with your clients. __________________ on TeamSpeak as GrayBeard {the Grim} ;-) on Twitter as @GrayberdTheGrim Chief Engineer of the Fulminata, one of the Pirates Of BeechWood!

ryleyra

Registered:1399599588
Posts: 2,989

Posted 1571251679 · Edited	Reply with quote #10

Unfortunately, yes, 2.0 was a rebuild of the game on a different engine, and thus the old 1.x was discontinued and cannot be upgraded any more. There is a 100% chance this will repeat when Artemis 3.0 comes out. There may be a short-lived offer to upgrade from 2.x to 3.0, but eventually 2.x will stop being supported and you will have no choice but to buy 3.0 at full price. (If you didn't already purchase the upgrade) You may want to wait on 3.0 to come out before you buy the PC version. On the other hand, it is not known at this time whether 3.0 will be ported to Android and iOS. It might be best to get 2.0 for the PC so you can run a server for your tablets, and then purchase the upgrade once more information is known.

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